• Taught English to aviators.
• Taught other military English skills classes as needed.

• Managed training in Aviation English skills for foreign pilots entering into
  flight training at Pensacola Naval Airstation.
• Taught the Defense Language Institute Aviate, Navigate, Communicate course on site.

• Lead three member mobile training team in the Republic of Georgia.
• Served as liaison to the Georgian military.
• Taught general English skills to interpreters.

• Developed curriculum materials and course texts for the American Language Course
• Responsible for technical projects for the general curriculum department including the 789 objectives database, processes and procedures, and other technical tasks and advising of other course writers as needed.
• Primary contact for locating photos and line-art for the text from various local and Internet sources.

• Served on the Mobile Training Team in Slovakia teaching general English to ministry
  of defense officers.

• Planned, prepared, and coordinated instructional activities
• Conducted EFL/ESL instruction for international and U.S. Students
• Established learning environment conducive to adult EFL/ESL learning
• Participated in planning of special projects and in service training

• Coordinated installation and repair, solicited new customers, and provided technical support in house and to members.
• Doubled number of subscribers and company revenue in the first year.
• Created online management tools that allow the company to track work requests, monitor users, and facilitate employee communication.
• Created and maintained the company web site.

• Responsible for creation of user manuals for library automation software.
• Designed online help files.
• Insured product design met customer needs and design specifications.
• Prepared product use cases.
• Cross trained as a product tester.
• Created test plans and frameworks.
• Provided feedback to product engineers.
• Regression tested products to insure compatibility with previous versions

• Responsible for teaching English grammar and usage to children and adults.
• Prepared lesson plans for all classes.
• Delivered business English classes and materials to corporate and government clients.
• Initiated and maintained the school’s Internet presence.
• Recruited teachers for schools in Korea and Japan.

• Responsible for creation of all promotional materials, management of contracts and
  design and maintenance of company web site.
• Established sources of supply for the sales catalog and local and Internet sales.
• Assessed client automation needs and designed and implemented databases to meet them.
• Created user guides for PC desktop applications for ease of use by all levels of user.
• Coordinated and staged training based on clients’ needs.
• Created classroom and tutorial instruction manuals, handouts and presentation materials.

• Responsible for providing high and low tech solutions for disabled consumers’ everyday needs.
• Documented procedures for maintenance, training and design of equipment.
• Trained disabled individuals on the use of adaptive equipment including keyboards, speech synthesizers and software.
• Created documentation for users and service providers.
• Presented programs to consumers, service providers and community members.

• Reported to the chief of operation security.
• Responsible for supervision of maintenance, acquisition and training on all automation (computers, typewriters, copiers, fax machines, projectors, etc.).
• Advised staff on automated data processing security regulations and created procedures pertaining to daily operations and technical information.

1986 to 1990, Fort Huachuca, AZ and Yongsan, Korea

Computer Operator.

• Responsible for operations and maintenance of mainframe computers and PCs, creation of SOP manuals, conducting training, and designing and implementation of database and network designs.